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Customer Review
Reviewed in the United States on January 6, 2014
I both love and hate this monitor. With my second baby I knew I wanted a video monitor, and after extensive research and review reading, decided this M3 monitor looked like the best option.
Pros: *Easy to set up. My husband and I both use it on our Ipod Touch 5 and it was a breeze to set up. You do have to plug it into your router the first time to activate it, but after that it's wireless.
*Clear good picture, even at night. The color is a little wonky, but we are mainly using it to see if the baby's really awake or just stirring around, not for award winning photos. The night vision is really clear and can easily see if baby's eyes are open, etc.
*Easy to maneuver around. With just a swipe of the finger you can move the camera around the room to see all corners.
*Easy to mount. Screws and anchors included, & literally took 5 minutes to mount.
*App is fairly easy to use. The software is simple to use, though it's pretty bare-bones.
Cons: *The 2-way audio only works if you add on speakers, not included.
*The cord is pretty short for a camera that needs mounted. Due to the tilt restrictions, there was no way to see into the baby's crib without mounting the camera and an extension cord was necessary. The camera plug is one of those big bulky ones, so we had to find something to rest it on halfway up the wall - kind of a hazard for something that's supposed to be installed in a baby room.
*The alerts don't work when my ios device goes to sleep. This is a BIG con...BIG. Ios devices want to go to sleep to save battery, but for whatever reason the alerts don't go off when my Ipod goes into sleep / lock mode, but if you leave your screen on all the time, it drains the battery, so you have to keep it plugged in, which means you can't carry it around with you....not good. Also, if you can't lock the screen the chances of your older toddler getting their hands on your Ipod and deleting some stuff is pretty high...also not good.
*The FAQ from IBaby doesn't address the above issue, so I've contacted customer service to see if there is a work-around, but haven't heard back yet...
*2 people can't really be in the app at the same time. If 2 people have the app open and one changes the alert settings, it applies to everyone in the app. So if my husband is at work and tunes in to have a look at the little one, and I have the alerts on, he's constantly getting the alerts as well...If he turns off the alerts, it turns them off on my device as well. Kind of inconvenient. It would be better if each user could set the alerts to their preference, rather than them being applied across the board.
Summary: Love that it's easy to install and great picture. Love having video access to my little one's room. Hate that the alerts don't work properly.
UPDATE: I finally heard back from the company that makes the M3 with some suggestions on settings in my IOS device to make the alerts work. Unfortunately their suggestions did not resolve the issue and then the alerts stopped working all together, even when the device was not sleeping. I tried twice more to contact them with no response. I contacted Amazon to see what my options were and they, thankfully, allowed me to return the monitor. Based on the IBaby Labs customer service and the above listed cons to this monitor I would not recommend it if you intend to use it as a baby monitor.
Pros: *Easy to set up. My husband and I both use it on our Ipod Touch 5 and it was a breeze to set up. You do have to plug it into your router the first time to activate it, but after that it's wireless.
*Clear good picture, even at night. The color is a little wonky, but we are mainly using it to see if the baby's really awake or just stirring around, not for award winning photos. The night vision is really clear and can easily see if baby's eyes are open, etc.
*Easy to maneuver around. With just a swipe of the finger you can move the camera around the room to see all corners.
*Easy to mount. Screws and anchors included, & literally took 5 minutes to mount.
*App is fairly easy to use. The software is simple to use, though it's pretty bare-bones.
Cons: *The 2-way audio only works if you add on speakers, not included.
*The cord is pretty short for a camera that needs mounted. Due to the tilt restrictions, there was no way to see into the baby's crib without mounting the camera and an extension cord was necessary. The camera plug is one of those big bulky ones, so we had to find something to rest it on halfway up the wall - kind of a hazard for something that's supposed to be installed in a baby room.
*The alerts don't work when my ios device goes to sleep. This is a BIG con...BIG. Ios devices want to go to sleep to save battery, but for whatever reason the alerts don't go off when my Ipod goes into sleep / lock mode, but if you leave your screen on all the time, it drains the battery, so you have to keep it plugged in, which means you can't carry it around with you....not good. Also, if you can't lock the screen the chances of your older toddler getting their hands on your Ipod and deleting some stuff is pretty high...also not good.
*The FAQ from IBaby doesn't address the above issue, so I've contacted customer service to see if there is a work-around, but haven't heard back yet...
*2 people can't really be in the app at the same time. If 2 people have the app open and one changes the alert settings, it applies to everyone in the app. So if my husband is at work and tunes in to have a look at the little one, and I have the alerts on, he's constantly getting the alerts as well...If he turns off the alerts, it turns them off on my device as well. Kind of inconvenient. It would be better if each user could set the alerts to their preference, rather than them being applied across the board.
Summary: Love that it's easy to install and great picture. Love having video access to my little one's room. Hate that the alerts don't work properly.
UPDATE: I finally heard back from the company that makes the M3 with some suggestions on settings in my IOS device to make the alerts work. Unfortunately their suggestions did not resolve the issue and then the alerts stopped working all together, even when the device was not sleeping. I tried twice more to contact them with no response. I contacted Amazon to see what my options were and they, thankfully, allowed me to return the monitor. Based on the IBaby Labs customer service and the above listed cons to this monitor I would not recommend it if you intend to use it as a baby monitor.
